Kathmandu: Laxmi Intercontinental Pvt. Ltd., the authorized distributor of Hyundai vehicles in Nepal, has been honoured with the prestigious India, Middle East, and Africa (IMEA) Service Performance Award by the Hyundai Motor Company.
This significant accolade recognizes the company’s excellence in after-sales service and its dedication to achieving superior levels of customer satisfaction. The award highlights a fundamental aspect of Hyundai’s global philosophy: prioritizing the overall customer experience as a more vital metric than just the volume of vehicle sales.
While many automobile brands concentrate their resources primarily on sales and showroom displays, Laxmi Hyundai has strategically developed its after-sales support into a core institutional strength. By maintaining world-class standards in vehicle maintenance and customer care, the company has set a high benchmark within the Nepali automotive industry.
This recognition from an international platform is considered a moment of pride for the nation, proving that a Nepali enterprise can successfully meet and exceed global service requirements.
The company maintains that after-sales service is not merely a short-term business operation but a profound, long-term commitment to its customers. According to Laxmi Hyundai, this major achievement is the direct result of the relentless hard work, diligence, and collective spirit of the entire team. Their consistent focus on placing the customer at the centre of every operation has been the driving force behind this international distinction.
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